A SIMPLE PROMISE TO DO WHAT IS RIGHT.
Our father, Lloyd, taught us the power of the Golden Rule.
For him, the Golden Rule meant that you always treat others the way you expect to be treated. And it was a rule, not a suggestion. He not only ran his business this way; it’s how he lived his life. And it’s how we try to live ours as well.
Our family is proud to put our name behind each Entegra Coach product with the Bontrager Family Promise. A promise to provide unfailing customer service through a steadfast commitment to:
  • HONESTY
  • RELIABILITY
  • ACCESSIBILITY
  • RESPONSIVENESS
  • THOROUGHNESS
HONESTY
We believe a promise made is a promise kept. And we promise to do what’s right for you, even if it’s not necessarily the easiest thing to do. Because dealing truthfully with people is just the way we do business. So if you have a question or concern, you can always expect an honest answer from us. Honestly.
RELIABILITY
We believe reliability and staying power are underrated. Fiscal responsibility and conservative business practices have put us in an enviable position, one where we can assure our long-term commitment to your satisfaction. Whether the economy is up or down, you can count on us to be here for you.
ACCESSIBILITY
We believe that being available is the first step in being able, and that accessibility is an important component of any successful partnership. With Entegra Coach, you’ll have a direct line to personal customer service. We will work around your schedule, not the other way around.
RESPONSIVENESS
We believe in responding quickly to any and all issues or problems that may arise. Warranty matters are handled promptly and if you need a part, we’ll make it our highest priority. No matter the problem, we’ll work with you until it’s resolved to your satisfaction.
THOROUGHNESS
We believe thoroughness is key to creating a memorable and distinctive experience with Entegra Coach. By anticipating your needs and wants, we can prevent problems before they become problems. Our unique combination of hard work, old-world craftsmanship and exemplary customer service guarantees you’ll never be disappointed with your decision.
THE POWER OF THE GOLDEN RULE
A SIMPLE PROMISE TO DO WHAT IS RIGHT.
Our father, Lloyd, taught us the power of the Golden Rule. For him, the Golden Rule meant that you always treat others the way you expect to be treated. And it was a rule, not a suggestion. He not only ran his business this way; it’s how he lived his life. And it’s how we try to live ours as well.
Our family is proud to put our name behind each Entegra Coach product with the Bontrager Family Promise. A promise to provide unfailing customer service through a steadfast commitment to:
  • HONESTY
  • RELIABILITY
  • ACCESSIBILITY
  • RESPONSIVENESS
  • THOROUGHNESS
HONESTY
We believe a promise made is a promise kept. And we promise to do what’s right for you, even if it’s not necessarily the easiest thing to do. Because dealing truthfully with people is just the way we do business. So if you have a question or concern, you can always expect an honest answer from us. Honestly.
RELIABILITY
We believe reliability and staying power are underrated. Fiscal responsibility and conservative business practices have put us in an enviable position, one where we can assure our long-term commitment to your satisfaction. Whether the economy is up or down, you can count on us to be here for you.
ACCESSIBILITY
We believe that being available is the first step in being able, and that accessibility is an important component of any successful partnership. With Entegra Coach, you’ll have a direct line to personal customer service. We will work around your schedule, not the other way around.
RESPONSIVENESS
We believe in responding quickly to any and all issues or problems that may arise. Warranty matters are handled promptly and if you need a part, we’ll make it our highest priority. No matter the problem, we’ll work with you until it’s resolved to your satisfaction.
THOROUGHNESS
We believe thoroughness is key to creating a memorable and distinctive experience with Entegra Coach. By anticipating your needs and wants, we can prevent problems before they become problems. Our unique combination of hard work, old-world craftsmanship and exemplary customer service guarantees you’ll never be disappointed with your decision.
Watch Bontrager Promise Video